Tech Mahindra Ltd
User Interactions Design Group
August 2007
I designed a user interface for the Optical Line Terminals software installers for Motorola. The existing application was not very intuitive and the main problem that I identified by contextual inquiry is that even the experienced operators don’t feel comfortable to install software due to lack of feedforward and feedback. I redesigned the whole navigation flow and emphasized on improved notification, progress report and error messages.
navigation flow sample

wireframe samples


Tags: interaction design, telecom